A Denial Isn't the Final Answer.
Our nurse-led team builds and files the appeal for you — the policy language, the clinical documentation, the deadlines. You just tell us what happened.
Get My Free Denial ReviewFree review · We reply within 24 business hours
For denied claims and prior authorization denials on private, employer, or Medicare plans.
Is this for you?
Yes
- A claim was denied that you believe should've been covered
- A prior authorization was denied and your treatment is on hold
- A medication your doctor prescribed isn't being covered
- You appealed once yourself and got denied again
- You're handling a denial for a parent or family member
Not a fit
- You haven't received a written denial yet
- Coverage through Medicaid
- Looking for free DIY appeal templates
What most people don't know
A denial is a decision, not a diagnosis.
It's usually made by a reviewer working from a policy document — not by a physician who examined you.
Less than 1% of denials are appealed.
Insurers know that number. A denial doesn't have to be correct to work — it just has to make you stop.
Most denials are paperwork problems.
Wrong code. Missing records. A "not medically necessary" call made without the clinical notes. Those get corrected.
How it works
Tell us what the denial says.
In your own words. No documents to upload to get started.
We tell you if it's worth appealing.
A straight answer, for free — including if we don't think you should pursue it.
If it is, we handle it.
We pull the records, write the appeal, cite the policy language, file it on time, and follow up until there's an answer.
Meet Kristy
Haven was founded by Kristy Shell, RN — 25+ years in healthcare, including years working inside a major insurance company.
She knows how denials get made, what a reviewer is actually looking for, and where the playbook breaks down.
Now she's on your side of the table — not the insurer's.
RN · 25+ years in healthcare · Nurse-led & independentQuick questions
How long do I have to appeal?
Every denial comes with a filing window, and it varies by plan type. Miss it and the decision usually stands for good. If you've just received a denial, don't wait — send it over and we'll tell you where your deadline sits.
What does it cost?
The review is free. If we take your case, our work is billed hourly as a professional service — we'll walk you through rates before you commit to anything. We only recommend pursuing appeals we believe are worth the effort.
What if I already appealed and lost?
That's often not the end. Depending on your plan, there may be a second-level appeal or an external review by an independent reviewer. Send us what happened and we'll tell you what's still available to you.
Do I have to send my medical records?
Not to start. Just tell us what the denial says in your own words. If we move forward, we'll request what we need securely — never through a web form.
Do you work nationwide?
Yes — fully remote, all 50 states. (Medicaid appeals follow a separate process we don't handle.)
Is this legit?
Haven is nurse-led and independent. We work for you — not the insurer, not the hospital.
Don't let the first no be the last word.
Free review. Tell us what the denial says — we'll reply within 24 business hours with a straight answer on whether it's worth fighting.
Prefer to call? 813-322-5550